Terms of use - Nutra Supplements

Nutra Supplements Platform [refer definition 1(a)] is owned by Nutra Supplements (Proprietor Ms. Asmita Choudhari) [hereinafter referred as ‘Owner’]. The Owner through its platform provides a diverse range of nutritional products tailored to various needs, including sports nutrition, armed forces, immunity boosters, child nutrition, wellness, clinical nutrition, and fitness. Platform provides age and gender-specific formulations, particularly for children, recognizing the distinct nutritional requirements at different growth stages. The nutritional products have unique packaging features pre-portioned, tamper-free sachets to ensure precise dosing and product integrity (hereinafter referred to as ‘Services’). Nutra Supplements Platform helps the User [refer definition 1(c)] and Visitor [refer definition 1(d)] to avail various nutritional products facilities from using their mobile or desktop or laptop or tablet.

By accessing the Nutra Supplements Platform, the User/visitor agrees to abide by and bound by the Terms and Conditions of Nutra Supplements Platform. The Terms and Conditions contained herein along with the Privacy Policy form an Agreement regulating our relationship with regard to the use of the Nutra Supplements Platform by the User/visitor or.

Please read this Agreement carefully. By signing in or logging onto the Nutra Supplements Platform the User/visitor accepts the terms and conditions and by default follows the terms and conditions of Nutra Supplements Platform. The User or Visitor is advised to regularly check for any amendments or updates to the terms and conditions from time to time.

The Nutra Supplements Platform reserves the right to modify the terms and conditions of the Service Agreement (“Terms of Service”) and Disclaimer without any prior notification. The User/visitor is advised to regularly review the Terms of Service. If the User/visitor does not agree with any of the Terms and Conditions and any amendments thereto, the User/visitor shall refrain from using the Nutra Supplements Platform and/or Services.

These Terms and Conditions constitute a binding legal agreement between the Owner and User/visitor; and govern legal rights, remedies, obligations and various other terms like limitations, jurisdiction, applicable law etc.

The Agreement between the User/visitor and the Nutra Supplements Platform shall be subject to following Terms and Conditions
1. Definitions: The terms wherever used shall unless contrary, carry the meaning as given under:

“Nutra Supplements Platform” means and includes the Nutra Supplements Website owned by Owner on Internet.
“Agreement” means the Terms and Conditions contained herein along with any Privacy Policy of any other website/portal whose links are provided on Nutra Supplements Platform. It shall also include reference to this Agreement as and when amended, novated, supplemented varied or replaced.
“User” means and includes any person who visits the Nutra Supplements Platform to see and purchase the various products provided by the Owner through its Nutra Supplements Platform.
“Visitor” means and includes any person who visits Nutra Supplements Platform by accessing website https://www.nutrasupplements.in/.

2. Eligibility, Usage:

Nutra Supplements Platform can be accessed by visiting on https://www.nutrasupplements.in/ as per the requirements of the User//visitor required. Nutra Supplements Platform can be used/accessed only by persons above the age of 18 years and can form a legally binding contract under the Indian Contract Act, 1872. If User/visitor is a minor i.e., under the age of 18 years, he/she may not use Nutra Supplements Platform or can use it only with the involvement of a parent or guardian.
The User/visitor can browse the Nutra Supplements Platform without registration. The User/visitor can see various listed products, its categories, news, testimonials and can contact Owner for any questions or queries.
To place supplements orders from the platform the User/visitor can select products listed on the platform. Nutra Supplements Platform also provides filter facility to the User/visitor such as Energy (Kcal); Carbohydrate (gm); Protein (gm). To view the product details the User/visitor has to select dropdown options. After selection, the platform displays specific product/item based on the selections. The User/visitor by clicking on Buy/Read More Tab can check the product Features/Description, Suggested Use etc. The Nutra Supplements Platform provide a tab at top right corner to sort the products by ‘Popularity’, ‘Latest’, ‘Low to high’ and ‘High to low’.
To place the order User/visitor has 2 options: 1) Select tab “Available at Amazon” Or 2) “Place order with us”.
If User/visitor select Available at Amazon Tab, then the website redirected to the Amazon Website/Mobile Application.
If User/visitor select Available at Amazon Tab, then the website Place order with us, then User/visitor redirected to Nutra Supplements Platform’s ‘Purchase Orders section’. Thereafter User/visitor has to select the Product listed on the platform; Quantity. For addition of Two or more products User/visitor has to select ‘Add Product’ Tab and include product and quantities. Sub-total and Total automatically displayed by additional and/or deletion of products, quantities. Thereafter, User/visitor has to fill the details in the columns mentioned subsequent to ‘Address Of Dispatch’ heading. Then User/visitor has to provide details such as Title, Name, Phone, Email, Postal Address etc. Nutra Supplements Platform also provides an optional column for Referral Code. User/visitor can include Referral Code if he/she/they have the same. Then you can select ‘Submit’ Tab.
Thereafter User/visitor has to make payment on Google pay Number or in the Bank Account. After successful credit of the order of the User/visitor will be dispatched.

3. Termination:

The User/visitor agrees that the Details/Information provided by him/her/them at the time of registration is true, complete and correct and that any change in the Information will be updated to the Owner with immediate effect of the change. If the Information details are found not to be true (wholly or partly), the Owner has the right in its sole discretion to reject the access and debar the User/visitor from using the Services of the Nutra Supplements Platform and/or other affiliated Website/Websites without prior intimation whatsoever.
The Nutra Supplements Platform reserves the right at its sole discretion to terminate, refuse, restrict or suspend any User/visitor at any time including at the time of placing order/s, for any reason, without notice, including when a User/visitor fails to abide by these Terms and Conditions, or any other policy or terms posted anywhere on the Nutra Supplements Platform.
The Owner reserves the right at its sole discretion to terminate, refuse, restrict or suspend any User//visitor at any time if any User/visitor –
- i. uploads pornographic contents/photos/videos/links on Nutra Supplements Platform.
- ii. uploads any detrimental or offensive contents/photos/videos/links or offensive comments/photos/videos/links pertaining to religion on Nutra Supplements Platform.
- iii. Any content that promotes or incites violence, terrorism, illegal acts, or hatred on the grounds of race, ethnicity, cultural identity, religious belief, disability, gender, identity or sexual orientation, or is otherwise objectionable.
The User/visitor may be prohibited from creating a new account if he/she/they have/has been previously terminated as per the above-mentioned circumstances or for any other reason whatsoever objectionable by the Owner.
If any User/visitor misuses the details of any other User/visitor, then the Owner reserves the right at its sole discretion to terminate that User/visitor account and the owner reserves the right at its sole discretion to initiate appropriate legal action against the User/visitor.
If the User/visitor misuse discount codes or share discount codes publicly provided by the Owner.

4. Facilities for Visitors: The facilities for Visitors are as follows

a. To Browse Products.
b. To place orders.
c. To make payments.

5. Facilities for Users: The facilities for Users are as follows

a) To Browse Products.
b) To place order/s.
c) To make payments.
d) To track orders.
e) To access features such as wish lists, rewards or exclusive discounts.
f) To check Order History.

6. Use of Contents and Restrictions on Registered User:

The User/visitor agrees not to display, upload, modify, publish, transmit, update, share or otherwise make available on the Nutra Supplements Platform, any content and/or material that is unlawful, unsolicited including unsolicited messages, e-mails, and/or material which contains viruses, trojans, worms, files or software intended to interrupt, corrupt, destroy, limit the use, access or functionality of the Nutra Supplements Platform.
The User/visitor also agrees not to display, upload, modify, publish, transmit, update, share or otherwise make available on the Nutra Supplements Platform, any content and/or material that is harmful, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic, abusive, invasive of another person’s privacy, hateful or racially, ethnically objectionable, disparaging or relating to or encouraging money laundering or gambling etc.
The User/visitor agrees not to display, upload, modify, publish, transmit, update, share or otherwise make available any content and/or material which is in violation of patents, trade mark, copyright or any other proprietary rights of other person/people.

7. Privacy Settings: A User or visitor cannot adjust his/her/its own privacy settings on the Nutra Supplements Platform.

8. Notification Settings: A User or visitor agrees to receive messages or emails from Nutra Supplements Platform for notifications purposes.

9. Conduct of Registered Users: The Users/visitors accept and agree that he/she/they are entirely responsible for compliance of all the laws, rules or regulations etc., that applies to Registered User’s use and/or access of the Nutra Supplements Platform or Services provided by Nutra Supplements Platform.

10. Payment Terms:

The User/visitor shall avail services by making payment with respect to the concern plans through Nutra Supplements Platform. Once the payment is made successfully by the User/visitor, he/she/they will be notified with respect to the same.
Nutra Supplements Platform reserves the right to use third party platform to co-ordinate such payment transactions by the User/visitor. The Owner shall not be held responsible for loss or damages cost to the User/visitor by such third party/parties.

11. Cancellation Policy:

The User/visitor can cancel his/her/their order/s within 12 (in words: TWELVE) hours of placing it or before the order is shipped.
If the order has been shipped, cancellation will not be possible. User/visitor may instead request a return as per the return policy.
Refunds for cancellations will be processed within 5-7 (Five to Seven) business days to the original payment method.

12. Applicable laws and Jurisdiction: These terms shall be governed, interpreted and construed in accordance with the laws of the Republic of India applicable from time to time. The Nutra Supplements Platform and the User/visitor agrees to submit to the exclusive jurisdiction of courts located in Pune, Maharashtra, India for any claims, actions, demands, suits, disputes arising out of and/or in connection with Services provided by Nutra Supplements Platform.

13. Limitation of Liability

To the fullest extent permissible by law, in no event shall the Owner or its employees, group companies or agents be liable for any direct, indirect, special, consequential damages or damages of any other kind incurred by the User/visitor or any third party arising out of the Registered User’s access or use or inability to access or use Nutra Supplements Platform and/or its Services.
The Owner shall not be held liable and/or responsible for any fake identity, fake calls, fraud/s caused through people through the help of Nutra Supplements Platform.
In any event, the Owner will not be held liable for any loss or damage including without limitation, indirect or consequential loss or damage or any loss or damage whatsoever arising from loss of data arising out of, or in connection with, the use of Nutra Supplements Platform.
The User/visitor expressly agrees that the Owner is not responsible for the information posted and/or shared by the User/visitor.
The User/visitor expressly agrees that Owner is not responsible and/or liable for any threatening, defamatory, obscene, unlawful, harmful, offensive or illegal content or conduct of any other party or any infringement of another’s rights, including intellectual property rights. The User/visitor specifically agrees that the Owner will not be held responsible and/or liable for any content/data sent using and/or included on Nutra Supplements Platform or Service by any third party/parties.
NOTWITHSTANDING anything contained herein, in any event, the liability of financial or otherwise, suffered to the Owner of the Nutra Supplements Platform shall be limited to the amount paid by the User/visitor and shall not exceed the sale value.

14. Limitation of Liability [For Orders placed via Amazon (by selecting Available at Amazon)]:

Nutra Supplements platform is not responsible for any claims, defects, or delivery issues arising from purchases made via Available at Amazon.
The liability for orders placed through Amazon is governed by Amazon’s Terms and Conditions and the respective seller’s policies.
Customers are advised to review the return and refund policy on Amazon before making a purchase.
Nutra Supplements does not assume liability for indirect, incidental, or consequential damage related to Amazon orders.

15. Disclaimer: Every effort is made to keep the Nutra Supplements Platform up and running smoothly. However, the Owner takes no responsibility for and will not be held liable for the Nutra Supplements Platform being temporarily unavailable due to technical issues beyond our control.

16. Warranty and Indemnification:

Nutra Supplements Platform is provided by the Owner, on “AS IS” and “AS AVAILABLE” basis without express or implied warranty or condition of any kind. The Nutra Supplements Platform dis-claim/s all warranties, express or implied, including but not limited to, implied warranties of merchantability.
The details and/or information provided by the Owner make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Nutra Supplements Platform and/or the information contained on the Nutra Supplements Platform for any purpose. Any relation the User/visitor places on such information is therefore strictly at their own risk.
No advice or information whether oral or in writing received from the User/visitor of the Nutra Supplements Platform shall create any warranty on behalf of the Nutra Supplements Platform in this regard.
The User/visitor agrees to always indemnify, defend and hold harmless the Owner from any suits, claims, losses, fines, penalties, damages, liabilities, demands, expenses including, but not limited to, reasonable legal expenses and accounting fees arising out of and/or in connection with any violation and/or act and/or omission committed and/or alleged to be committed by the User/visitor.

17. Intellectual Property: The User/visitor acknowledges and accepts that unless otherwise expressly stated, all the content on the Nutra Supplements Platform including, but not limited to, images, graphics, photos, sounds, music, videos, reports, software, script, trade names, trademarks, logos, labels, service marks and/or any other proprietary marks are either owned by the Owner or licensed thereto. No information, content or portion uploaded on the Nutra Supplements Platform shall be reproduced, duplicated, copied, sold or otherwise exploited for any commercial purposes not expressly permitted by Owner. It is the policy of the Nutra Supplements Platform and/or Owner to terminate in its sole discretion accounts of User/visitor or in appropriate circumstances found repeatedly infringing the rights of Owner of copyright, trademark or other intellectual property rights. Nutra Supplements Platform, its Services and all the content is protected by copyright, trademark and other relevant laws of India. In case of any violation, the User/visitor is liable to appropriate legal action.

18.Date of Release: These Terms of Use/Service are effective as of ___03/03/2025________. By accessing and using the Nutra Supplements Platform, the User/visitor acknowledges that they have read, understood, and agree to be bound by these Terms of Use as of the effective date. The Owner reserves the right to amend or modify these Terms of Use at any time, and such changes shall take effect immediately upon posting on the Nutra Supplements Platform. The User/visitor is encouraged to review these Terms periodically to stay informed of any updates.